TruCare PHM Platform

Built to support health plans, provider organizations, and government programs, TruCare PHM connects people, programs, and decisions into one coordinated environment, ensuring the right care is delivered at the right time, in the right setting.

  • Supports longitudinal, team-based care coordination with configurable workflows, assessments, and care plans.

  • Enables evidence-based review and authorization processes to ensure appropriate, timely care decisions.

  • Provides oversight of medication adherence, reconciliation, and safety interventions across populations.

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  • Connects members to community-based resources and supports whole-person care beyond clinical settings.

  • Streamlines case tracking, documentation, and resolution workflows for regulatory compliance and member advocacy.

  • Facilitates communication, collaboration, and digital interaction across stakeholders.

TruCare Virtual

TruCare Virtual enables secure, integrated virtual care across telehealth, remote monitoring, and digital coordination. It connects members and care teams in real time without fragmenting the care experience.

  • Secure, HIPAA-compliant video consultations embedded directly within care management workflows, with documentation and care plan updates captured in real time.

  • Device-agnostic integration for collecting and tracking biometric data, with configurable alerts and thresholds that trigger care team intervention.

  • Configurable virtual assessments to support intake, risk stratification, behavioral health screening, and ongoing monitoring.

  • Virtual encounters automatically align with longitudinal care plans, ensuring continuity between in-person and remote care activities.

  • Secure messaging, reminders, and follow-ups to maintain engagement and reduce missed visits.

  • Enables care managers to conduct outreach, education, and follow-ups remotely while tracking interventions and outcomes.

  • Integrated documentation workflows to support regulatory requirements, billing alignment, and audit readiness.

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TruCare Insights

TruCare Insights is designed to work within your existing analytics ecosystem. It can integrate with your enterprise data warehouse, BI tools, predictive models, and vendor analytics platforms or deliver native analytics capabilities where gaps exist.

  • Surface emerging and high-risk members early, enabling timely intervention before avoidable events occur.

  • Monitor care gaps, quality measures, and value-based performance in real time to continuously improve outcomes.

  • Translate risk signals into prioritized interventions and next-best actions embedded directly into care workflows.

  • Segment and analyze populations across clinical, behavioral, and social drivers to support targeted, equitable care strategies.

  • Align care delivery with cost trends, resource utilization, and program effectiveness to inform strategic decisions.

  • Track intervention impact, measure program ROI, and refine strategies based on measurable results.

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TruCare and Symphony: Better Together

TruCare remains Zyter’s proven foundation for population health, care coordination, and utilization management.

Symphony complements TruCare by enabling orchestrated, AI-driven execution across complex workflows, reducing process debt and amplifying the value of your existing TruCare investment.

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Improve outcomes, reduce costs, and coordinate care at scale.